Privacy Policy

Who We Are

Our website address is: https://savvynow.com.au.

Personal Information

For the purposes of this Privacy Policy, Personal Information is:

  1. Any information or opinion (whether true or not) about a person by which the person’s identity can reasonably be ascertained;
  2. Your name, organisation, address, phone number, email address, marital status, credit card and taxation information, identification document numbers, health and medical information;
  3. Any other information about you which is regulated by any applicable laws or regulations.

Savvynow provides digital marketing services run by partners and third parties, each of whom have their own privacy policies in place. While savvynow may collect information for its own business operational purposes, including the information specified above, our partners and third parties will handle Personal Information in accordance with their respective privacy policies.

Our services, campaigns, surveys, or rewards powered or hosted by us are typically not intended for completion by a minor (being any person under the age of majority in their country of residence). If we become aware that we hold information that is identifiable with respect to a minor, we will delete it immediately.

HOW WE WILL USE AND DISCLOSE YOUR INFORMATION

Personal Information:

Savvynow is committed to protecting your Personal Information. We will never sell, permit access to, or disclose your Personal Information to any third party, except as outlined in this Privacy Policy. We use your Personal Information to:

  1. Respond to any direct questions or enquiries from you.
  2. Prevent any activity which we view as illegal or in breach of our Terms of Use or this Privacy Policy, and to enforce the same.

We may also disclose Personal Information if authorized, required, or permitted by any applicable law, judicial, or regulatory body, to enforce our Terms of Use or this Privacy Policy, or to comply with any legal process (such as a compulsory disclosure order). Otherwise, we will not disclose your Personal Information to a third party unless you have consented to such disclosure.

We will not use your Personal Information for any other purpose without first obtaining your express permission.

Non-Personal Information and De-Identified Information:

We may use and store your responses and other information in an anonymous, de-identified form. We may use and disclose this and other Non-Personal Information (including usage and statistical information) for any purpose, including the management and improvement of our services and to provide new services.

Information Collected in Surveys Created by Us:

From time to time, we may also use your Personal Information to provide you with details of new services, offers, and promotions which we think would be of particular interest to you, or to ask you whether you would like to become a paid survey respondent. We will only use your Personal Information for this purpose if you opted to allow us to do so when you completed the survey. If you decide that you no longer want to receive this information, you may opt-out from receiving it by contacting us directly via the Contact page.

It is always up to you whether to disclose personally identifiable information to us. However, if you elect not to do so, we reserve the right not to register you as a user or provide you with any products or services.

 

OTHER INFORMATION

We may also collect other information. For example, we (our agents or affiliates) may record details of your visit and gather other information such as your server address, internet protocol (IP) address, geographical location, pages accessed, documents downloaded, the previous site visited, and type of browser used.

How We Use and Disclose Your Information

Personal Information: At savvynow, we do not sell, rent, lease, or provide your Personal Information to other organisations, unless outlined in this Privacy Policy.

We collect and use your Personal Information to:

  1. Provide you with access to and use of our Site and Services;
  2. Send emails with survey responses;
  3. Respond to your questions or service requests, maintain records of our interactions with you, and contact you when necessary;
  4. Understand your preferences and needs, developing a data profile to tailor our Services to you;
  5. Manage, monitor, and improve our Services, as well as introduce new services;
  6. Forecast future service needs; or
  7. Prevent any activity that we deem illegal or in breach of our Terms of Use or this Privacy Policy and enforce our policies.

Periodically, we may use your Personal Information to inform you about new services, offers, and promotions that we believe may interest you.

When providing our Services, we may disclose your Personal Information to organisations that perform functions on our behalf, such as our affiliates, business associates, professional advisors, contractors, agents, or service providers. These parties are contractually obligated to maintain confidentiality and use your information only for specified purposes.

We may disclose your Personal Information:

  1. If authorised, required, or permitted by applicable law, judicial or regulatory bodies, to enforce our Subscription Terms, Privacy Policy, or comply with legal processes (such as a compulsory disclosure order). Otherwise, we will not disclose your Personal Information to third parties unless you would reasonably expect such disclosure, or you have consented to it; or
  2. To any company in connection with a proposed or actual sale, merger, transfer, or exchange of all or part of our business, provided the recipient agrees to use the Personal Information solely for the specified purpose and adheres to the relevant provisions of our Privacy Policy. If Personal Information about you is transferred to a acquiring company, we ensure they comply with our Privacy Policy regarding your data.

Non-Personal Information and De-Identified Information: We may use and disclose your information in anonymous and de-identified forms. This includes Non-Personal information (such as usage and statistical data) for various purposes, including managing and enhancing our services, developing new services, and providing aggregated or categorised ratings of ‘mood/happiness’.

We may collect other information that does not readily identify you, such as domain names and IP addresses. This information may be used individually or aggregated for technical administration of our website(s), research and development, customer and account administration, and to refine our marketing strategies.

 

GENERAL INFORMATION

Use of Cookies

We may use cookies to track visitors and respondents who visit our site or receive our HTML-formatted commercial email messages. Cookies allow us to record information such as pages visited, documents downloaded, and previous sites visited for security reasons or to provide personalized content and improved services. A cookie is a small piece of data transferred to your computer’s hard drive that identifies your web browser, but not you personally. You can choose to disable cookies in your web browser settings, although certain services may not be available to you if you do.

Protection of Your Information

The security and confidentiality of your information are paramount to us. We maintain reasonable physical, electronic, and procedural safeguards to protect your information from unauthorized access, misuse, or disclosure. While we continuously review and update our security measures to protect your information, no system is entirely secure or error-free. Therefore, we cannot guarantee that your information is completely protected from hackers or misuse. You can also contribute to keeping your information safe by safeguarding any passwords, ID numbers, or special access features associated with our site or services. In the event of a potential security breach, we will endeavor to notify all members and may post a notice on our website if appropriate.

Retention of Data

We will take reasonable steps to either destroy or permanently de-identify personal information from our systems when it is no longer needed by us or as required by applicable laws or regulations.

Third Party Websites

Our site may include links to third-party websites that may or may not operate in conjunction with us. We do not monitor or control the collection and use of information when you navigate to these websites. The handling of user data by these third-party operators may differ from ours. For details on how they treat your information, please refer to their privacy policies or contact them directly.

Access to Your Personal Information

We strive to maintain the accuracy, currency, and completeness of your personal information for the purposes for which it is used. You have the right to access the personal information we hold about you and to correct any inaccuracies. However, there are circumstances where we may refuse access, such as when it would involve disclosing information about another person, is unlawful, or is authorized by law. If you believe the information we hold is incorrect, please contact us to update or correct it. We may recover reasonable costs associated with providing extensive access to personal information, such as supplying archived information, unless otherwise provided by applicable laws and regulations.

Data Storage and Responsibilities

We may store your data on servers provided by third-party hosting vendors with whom we have contracted. To protect your privacy, please refrain from sharing your user ID or password with others, log out of our site when finished, and take standard precautions against malware.

Changes to Our Privacy Policy

Please note that this Privacy Policy may be updated periodically, and any changes will take effect immediately. Updates will be communicated by posting a revised Privacy Policy on our site.

Contact Information

We value your feedback. If you have any questions or comments about our Privacy Policy, please contact us through the Support Area on our site.

Additional Country-Specific Information

Australia: Certain types of personal information, such as health or medical information, are considered sensitive and are treated with special care under this policy. We will not collect sensitive information from anyone but you. If you choose to disclose sensitive information to us, you consent to its use and disclosure in accordance with this Privacy Policy as if it were regular personal information.